Privacy Policy

PRIVACY POLICY

Dekoriam 
Last updated: 24/05/2025

1. Introduction

This Privacy Policy explains how Dekoriam  (www.dekoriam.com) collects, uses, stores, and protects the personal data of its users and customers, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Belgian data protection law.

2. Data Controller

The data controller for personal data is:
REYYAL
Address: Rue Max roos 45 1030 Brussels
Email: contact@dekoriam.com

3. What data do we collect?

We only collect the data necessary for the management of our commercial activity:

  • Identification data: surname, first name, company, address

  • Contact data: email, phone number

  • Billing data: postal address, VAT number

  • Navigation data: cookies, IP address, browser type

  • Order and payment history

4. Why do we collect this data?

Your data is collected for the following purposes:

  • Processing and delivery of your orders

  • Billing and accounting management

  • Customer service and after-sales support

  • Sending marketing emails or information (if you have given your consent)

  • Improving the user experience on the website

5. Legal basis for processing

Processing is carried out on the following legal bases:

  • Performance of a contract (order, delivery)

  • Compliance with a legal obligation (accounting, VAT)

  • Consent (newsletter subscription)

  • Legitimate interest (site security, fraud prevention)

6. Data retention period

We retain your personal data for as long as necessary to achieve the purposes described above, and in accordance with legal obligations:

  • Order data: 7 to 10 years (tax and accounting obligations)

  • Marketing data: until consent is withdrawn

  • Cookies: depending on your browser settings (see below)

7. With whom do we share your data?

Your data may only be transmitted to:

  • Payment service providers (e.g., Stripe)

  • Shipping carriers for delivery

  • IT providers or website hosts

  • Tax or judicial authorities in case of legal obligation

We never sell your data to third parties.

8. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your data

  • Right to rectification

  • Right to erasure ("right to be forgotten")

  • Right to restriction of processing

  • Right to object

  • Right to data portability

  • Right to withdraw your consent at any time

To exercise these rights, please contact us at:
📧 contact@dekoriam.com

You can also lodge a complaint with the Data Protection Authority:
https://www.autoriteprotectiondonnees.be

9. Cookies

Our website uses cookies to improve user experience and analyze traffic.
A consent banner allows you to accept or decline cookies.
You can also manage cookies via your browser settings.

10. Security

We implement technical and organizational measures to protect your data:

  • Secure connection (HTTPS)

  • Secure hosting

  • Restricted data access